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Privacy Policy 

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Last updated: 12 August 2025 
We review and update this document regularly to make sure it stays accurate and up to date. Any changes will be posted on this page with a new “Last updated” date. 

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In simple terms: We only collect the personal information required to process your order and run our website. We never sell your data. We use cookies for our site to work and to run Facebook ads.  

You may submit a Subject Access Request at any time by emailing info@spiralis.energy if you wish to see what data we hold on you or you wish to update or delete your personal information.  

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1. Introduction 

This Privacy Policy explains how Spiralis Energy Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website www.spiralis.energy or purchase goods from us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

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2. Who We Are 

Spiralis Energy Limited 

 Registered in England, Company No. 15070444 

 Registered Address: 71-75 Shelton St, Covent Garden, London WC2H 9JQ, UK 

 Email: info@spiralis.energy 

 

3. The Data We Collect 

We may collect: 

  • Name 

  • Email address 

  • Phone number 

  • Postal address 

  • Payment information (processed securely by third-party providers) 

  • IP address (via cookies) 

 

4. How We Collect Your Data 

We collect personal data when you: 

  • Fill out our online forms 

  • Make a purchase 

  • Use our website (via cookies and tracking pixels) 

 

5. Why We Collect Your Data 

We use your personal data to: 

  • Process and fulfil your orders 

  • Communicate with you about your purchase 

  • Improve our services and website performance 

  • Run marketing campaigns (where you have agreed) 

 

6. Sharing Your Data 

We share personal data with: 

  • Payment processors (for card payments) 

  • Website hosting provider (Wix) & Customer Management System (CMS) provider (Brevo) 

  • Advertising/analytics tools (Meta Pixel) 

We do not sell your personal data to third parties. 

 

7. Cookies & Tracking 

Our website uses: 

  • Essential cookies for site functionality (Wix CMS) 

  • Tracking cookies (Meta Pixel) to measure and improve advertising campaigns 

 

8. How Long We Keep Your Data 

We retain personal data for up to 6 years to meet legal, accounting, and tax requirements. 

 

9. Your Rights 

Under UK GDPR, you have the right to: 

  • Access the personal data we hold about you 

  • Correct inaccurate or incomplete data 

  • Request deletion of your data 

  • Restrict or object to our use of your data 

  • Request a copy of your data in a portable format 

 

10. Contact Us About Your Data 

Email: info@spiralis.energy 

 

11. Changes to This Policy 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. 

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